Consumer Complaint Detail

DODGE / RAM / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004302143 Incident Date: Sep, 21 2004
Consumer's City: COMMERCE Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3D7KU28C746 Date added to File: May, 25 2021
Date Complaint Received: Oct, 26 2004 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While running consumer failed to turn the steering column left or right and it failed to move on its own. consumer took vehicle to the dealer, and mechanic informed consumer that the problem could not be duplicated, and vehicle was operating as designed. *ak the mechanic inform the consumer that new power steering systems do not allow the steering wheel to be turned if the vehicle is not in motion. this made it difficult to make turns in parking lots and tight spaces. *nm