Consumer Complaint Detail
MERCURY / GRAND MARQUIS / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004303758 | Incident Date: Oct, 01 2004 |
| Consumer's City: WEST ORANGE | Consumer's State: NJ |
| Vehicle Transmission Type: | Manufacturers Name: Ford Motor Company |
| Model Name: GRAND MARQUIS | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2MELM75W1VX | Date added to File: May, 25 2021 |
| Date Complaint Received: Nov, 02 2004 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 26 1996 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The consumer noticed a leak coming from underneath vehicle. the consumer let the engine cool because he thought it was the radiator. the added water and continued to drive, then the temperature gauge started to rise. the vehicle was towed to a mercury dealer. the dealer informed the consumer that the intake manifold had a crack in it. please provide any further information. *jb plastic tubing inside metal casing was cracked according to the service manager. service manager also suggested that the water pump be replaced. *tc |