Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004303807 Incident Date: Oct, 07 2004
Consumer's City: ERIE Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Steering: steering wheel/handle bar
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C4GP44R14R Date added to File: May, 25 2021
Date Complaint Received: Oct, 10 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 19 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Clicking in steering wheel that could be heard and felt. date of service 9-09-2004 for first incident. second incident 9-23-2004 repaired per tech bulletin. third incident 9-29-04 taken in again as steering not repaired still clicking and hard to steer service claimed nothing noticeable to them. fourth incident 10-08-04 steering wheel fell away from steering column rendering the vehicle inoperable. 10-09-04 vehicle back to dealer by way of tow truck. no injuries or accidents in this complaint but hoping to stop one from actually happening. *nm