Consumer Complaint Detail

TOYOTA / AVALON / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004303850 Incident Date: Jul, 19 2004
Consumer's City: BETHEL Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: AVALON Model Year: 1999
Vehicle Involved in a Crash: Yes Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4T1BF18B8WU Date added to File: May, 25 2021
Date Complaint Received: Oct, 11 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Aug, 31 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The avalon was involved in an accident and was struck on the rear passenger door. none of the airbags deployed. the point of impact was only a few inches away from one of the passenger side airbag. the car spun off the road onto the grass verge but fortunately the driver was able to get it back under control. i have contacted toyota many times over the weeks since the accident, asking if this was normal or was there an airbag failure. toyota have been dodging the question and "referring me to the appropriate department". they said they would 'inspect it', during a two week stay at their dealership but they didn't. i am concerned that the airbags, particularly the side ones did not deploy. is there a fault in the system, or if they are not designed to operate under these circumstances , then why fit them? *nm