Consumer Complaint Detail

FORD / EXPLORER / 1999

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004303894 Incident Date: Sep, 22 2004
Consumer's City: MATTHEWS Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1999
Vehicle Involved in a Crash: Yes Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Oct, 11 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was traveling behind a concrete truck when he slammed on brakes. i hit the truck and the front end of my explorer was significantly damaged. according to the police officer and several body shop mechanics, the airbag should have deployed. the vehicle is currently at the body shop and the damage appears to be irreparable. the airbag failed to deploy and therefore i was thrown into the steering wheel. the impact was severe because the concrete truck was so large that it did not give into the impact at all. *nm