Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004304098 Incident Date: Jul, 18 2004
Consumer's City: DASSEL Consumer's State: MN
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2D4GP44L43R Date added to File: May, 25 2021
Date Complaint Received: Nov, 29 2004 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Dec, 30 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Incident #1: 1. we were returning home from a weekend visit to iowa. we had been traveling about 5 hours. we were slowing down to exit off highway 212 near glencoe, mn. 2. the passenger side window exploded at about 4:00 pm as we were slowing down to make our turn. glass was spread throughout the inside of the vehicle (2003 dodge grand caravan) and chipped the paint along the side of the van. 3. the window was replace by our insurance company (progressive) and the van was repainted and detailed (vacuumed) to remove the glass inside the van. incident #2: 1. on the same vehicle (2003 grand caravan) a second window exploded on october 7, 2004. this time it was the passenger side sliding door window. i was accelerating into a passing lane east of cokato, mn. 2. the window exploded at 6:45 am. glass chipped the paint on the side of the van and was spread throughout the inside of the van - again. 3. the side window on the sliding door was replace by our insurance company (progressive) and the van will be painted again soon. *ak *sc