Consumer Complaint Detail

FORD / CONTOUR / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004304128 Incident Date: Oct, 12 2004
Consumer's City: EXTON Consumer's State: PA
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: CONTOUR Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Seats
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3FALP67L2WM Date added to File: May, 25 2021
Date Complaint Received: Oct, 13 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 20 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 1998 ford contour se, recently on 10-13-04 i was driving and the back of my seat gave out, causing me to loose temporary control but avoid an accident. upon closer inspection of the seat, i found the entire right side of the seat was disconnected. the metal had sheared in half, i couldn''t understand how that had happened. the bolt was still intact, the metal had just sheared into top and bottom causing the seat to fall immediately backwards. i sent emails to ford motor corporation and the dealer i purchased it from brand new, seeing if something could be done to help. so far i have not heard any response and my car is a safety hazard on wheels, with no usable seat belt and no support to drive. i am a recent college grad and can't afford to not work, so i must still drive it everyday. *ak