Consumer Complaint Detail

BUICK / PARK AVENUE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 004304245 Incident Date: Oct, 14 2004
Consumer's City: CINCINNATI Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: PARK AVENUE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1G4CW52K6Y4 Date added to File: May, 25 2021
Date Complaint Received: Oct, 15 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 27 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2000 buick park avenue was recalled for a dangerous fuel pump (nhtsa id # 04v090000). while my car was at a buick service center to replace the defective fuel pump, the diaphram of the new fuel pump ruptured, spraying gasoline which immediately caught fire. since this happened in the garage, the mechanics immediately put out the fire, so only a few wires and fuels lines appeared to be damaged. although the buick service center is now repairing the damage,, this incident suggests that the diaphram of the buick's fuel pump is still defective. the service manager could not say whether gm would investigate this fire, i'm reporting it to nhtsa so that you make sure my car is safe. *jb