Consumer Complaint Detail

MERCEDES BENZ / ML320 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004304280 Incident Date: Oct, 10 2004
Consumer's City: SOMERS Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: ML320 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:emission control:catalytic convertor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4JGAB54E81A Date added to File: May, 25 2021
Date Complaint Received: Oct, 16 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 13 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 3rd catalytic converter failure in less than a year. december, 2003 - initial failure. had to badger mb to find a part. fumes coming in to the cabin of the vehicle. june, 2004 - second failure of catalytic converter. october, 2004 - catalytic converter failed again. due the number of failures on this vehicle (in addition to the catalytic converter), requested from the dealer that we speak to the area mercedes-benz representative. dealer refused. initially brought to the attention of the dealer on october 11th. scheduled for repair on october 23rd. considering the possibility of engine fumes (again) , we consider this a safety issue as well as an environmental issue. *jb