Consumer Complaint Detail

BMW / X3 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004304323 Incident Date: Oct, 16 2004
Consumer's City: GROSSE POINTE PARK Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: BMW of North America, LLC
Model Name: X3 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Oct, 17 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 13 2004
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Car was in park while running. i put in drive (not cold start) had been driving for 2 hours(stopped at store). i put in drive and the engine revved like the gas pedal was floored. i tried to make it stop by putting in park. i had no choice but to cut off the engine to make it stop. i am glad no one was near the car because they would have been injured. it jumped forward very hard and i was holdiing down the brake. it lurched forward and made a loud clunking sound and i shut the car off. i think it has to do with the trans. i just bought the car new 4 days ago and the dealer and bmw said this had been fixed though a software fix . i had read about the steptronic problem and was told it was no longer an issue. obviously this is not the case.*ak