Consumer Complaint Detail
MITSUBISHI / OUTLANDER / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004304370 | Incident Date: Oct, 09 2004 |
| Consumer's City: NASHVILLE | Consumer's State: IN |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mitsubishi Motors North America, Inc. |
| Model Name: OUTLANDER | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:rack and pinion:rack |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JA4LX41G83U | Date added to File: May, 25 2021 |
| Date Complaint Received: Oct, 17 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 14 2003 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Vehicle in for second repair of steering rack. first time the rack was replaced. requested replacement again. very rare failure, yet twice within 30 k miles? there is a variable pulsing and unequal pressure within the steering rack hydraulics. first instance 16000, second 31k miles. additionally failed tie rod in this second instance. being repaired at university mit. in bloomington, indiana, as in the first instance. called mit. cust svc and requested new rack and repair of tie rod as well as alignment. they state this to be an isolated, twice struck, defect issue and not a cross platform/vehicle model problem. *ak |