Consumer Complaint Detail

BUICK / PARK AVENUE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004304385 Incident Date: Sep, 30 2004
Consumer's City: FINLAYSON Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: PARK AVENUE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G4CW52K2W4 Date added to File: May, 25 2021
Date Complaint Received: Oct, 17 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 25 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I noticed coolant in reservoir was disappearing with no visible exterior leaking. i filled it and watched it carefully over the next couple days. within 20 miles i had used 2 quarts of coolant and then my ses light came on. i immediately took my car to the local repair shop. the mechanic checked it out and determined that no. 6 cylinder was taking in coolant. after removing the intake plenim he found a hole burned through the coolant jacket by the egr valve. hopefully, my engine is o.k. but seems to have lost some mileage. this is obviously a defective part and i should be reimbursed. my total bill came to only $382.00 including the new plenim and gasket. (labor in town is a bargain). i have the old part and will provide it if requested.*ak