Consumer Complaint Detail

DODGE / CARAVAN / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004304433 Incident Date: Oct, 17 2004
Consumer's City: Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Suspension:front:shock absorber
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4GP44311B Date added to File: May, 25 2021
Date Complaint Received: Oct, 18 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 18 2002
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2001 dodge caravan sport with 39,501 miles. the wield that holds the right front strut to the steering assembly rusted and broke leaving the strut danging and useless. the dealer, mechanicsville dodge, wants $800.00 to replace both struts and repair the wield. we did nothing in our driving habits to cause this malfunction. the struts themselves are in good operating order. i feel its an obvious manufacturing defect that dodge should fix at no charge.*ak