Consumer Complaint Detail

VOLVO / V70XC / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004304646 Incident Date: Oct, 08 2004
Consumer's City: EDMONDS Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: V70XC Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Fuel system, other:fuel injection system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1LZ56D1Y2 Date added to File: May, 25 2021
Date Complaint Received: Oct, 20 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 04 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 5 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1. defective throttle body caused engine to shut-off on freeway. 2. engine died. had to "limp" back into dealer for replacement. 3. new part installed. old part available. if manufacturer has a "dealer only" repair policy, then there should be notice given to prospective purchasers that vehicle can only be repaired at dealer. notice should be in form of warning decal in engine compartment or some other conspicuous place. "dealer only" repair policy should be discourage because of lengthy towing when vehicles breakdown outside major cities, i.e. the west. customer should not be required to learn after a breakdown that the vehicle must be towed hundreds of miles to a dealer for repairs. currently such vehicles must be towed past large towns/small cities back to a major urban area to a dealer that can fix the vehicle. mfr. should be required to conspiciously disclose such a requirement. this information is currently concealed by mfr. by omission. requiring conspicous disclosure would encourage mfr. to design, mfr. and sell vehicles that can be fixed within a reasonable distance of where they break down.