| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004304648 | Incident Date: Oct, 16 2004 |
| Consumer's City: RALEIGH | Consumer's State: NC |
| Vehicle Transmission Type: MAN | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: A4 | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Equipment |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WAUBB28D3XA | Date added to File: May, 25 2021 |
| Date Complaint Received: Oct, 20 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 15 2002 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: (1) in may 2002 i purchased a certified pre-owned audi a4 from the leith audi in cary, nc. my manufacturer warranty expired earlier this year and i took my car to the dealer on october 8th 2004 for a comprehensive inspection priced at $450. the dealer recommended a few repairs and i did them all at a cost of another ~$1200. i specifically asked the audi rep if i needed to change my timing belt. the verbal communication from the dealer was that i don't have to worry about that, since the manufacturer recommends a timing belt change at 90,000 miles, mine has only 65,000. the dealer did not provide me with a written summary of the inspection results and the upcoming recommended repairs. (2) a week after this costly comprehensive inspection my car breaks down on the highway due to timing belt failure. the dealer quotes a repair cost of $4000 and claims that they have recommended a timing belt replacement, which is not true. (3) the dealer refuses to take responsibility and repair the car at their expense. i believe that the damage is a result of their failure to inspect the timing belt and recommend replacement only a week before the accident. |
