Consumer Complaint Detail
PONTIAC / BONNEVILLE / 1998
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004304753 | Incident Date: Sep, 30 2004 |
| Consumer's City: SHAWNEE | Consumer's State: KS |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: BONNEVILLE | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G2HX52K7WH | Date added to File: May, 25 2021 |
| Date Complaint Received: Oct, 21 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 16 1999 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Sudden catastrophic failure of the intake manifold causing anti-freeze to enter the engine, oil resulting in complete engine failure at 75 mph. *ak ase certified mechanic replaced engine, intake manifold and peripherals for over $5000. have possession of original factory intake manifold showing hole in egr area that failed. ruined engine had to be returned for core fee. car recently off extended warranty. gm customer service uncooperative and claims that tsb 010601007a (nhtsa item #620835) not published by gm. gm customer service claims car has not been properly maintained, did not care to have details of oil changes (every 3000 miles) or other service performed as recommended in owner's manual. this is an obvious product failure and is a serious safety issue at higway speeds! when engine locked up, lost all power and had difficulty getting off the highway and onto the shoulder. very thankful my husband was driving and not me, as i would not have been able to get the car off the highway due to the tremendous strength required to perform that task when there is no power steering! recently received a safety recall from gm for the gasoline pressure regulator that must have a number of variables happen all at the same time to become an issue. why is gm not being held accountable for this serious intake manifold problem that appears to be lying in wait for the unsuspecting consumer? |