Consumer Complaint Detail

AUDI / A6 / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004304764 Incident Date: Oct, 21 2004
Consumer's City: MENLO PARK Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: A6 Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Steering:linkages:tie rod assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WAUZL54B4YN Date added to File: May, 25 2021
Date Complaint Received: Oct, 21 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 02 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Premature failure of both tie rod ends and all upper control arms in front suspension, resulting in loose steering, difficulty in maintaining lane position, and vibration in steering while driving and braking. all tie rod ends and front suspension upper control arms (4) required replacement; if left not replaced, potential for catastrophic loss of steering and/or suspension collapse if any one of the 6 affected ball joints fail. further failure of front right wheel bearing as a result of suspension play, and excessive asymmetrical wear on front tires. audi recalled all 1999 models for the identical tie rod end rubber seal failure (nhtsa campaign 99v248000), and essentially the same seal design is used on the control arms. audi only changed the tie rod design in 2003 rs6, meaning potentially all 2000-2004 a6 (and other models potentially) are affected. in addition audi increased wheel size and weight substantially on newly introduced v8 a6 in 2000, but did not uprate the suspension; the 2003 rs6 change (also a v8) is further evidence of an excess loading problem. old parts expected to be available.*ak