| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004304787 | Incident Date: Oct, 11 2004 |
| Consumer's City: CHESTERTON | Consumer's State: IN |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMZU34XXXU | Date added to File: May, 25 2021 |
| Date Complaint Received: Oct, 22 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 19 2000 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have a 1999 ford explorer and the reverse went out in it. the rest of the other gears work. it will cost 1500.00 to fix thru a transmission dealer. i contacted a recently retired ford mechanic who works out of his garage now. he told me this reverse is a part in the transmission that can be replaced without a total rebuild. he said last month when he left the dealer, the part was on back order from ford for 3 weeks due the extent of it being a serious problem in the 99-00 ford explorers. i contacted ford customer service and they wont fix it because it is not on a recall list right now. can you please check into this and let me know how i go about getting this fixed through ford? thank you. *ak |
