Consumer Complaint Detail

CHEVROLET / MALIBU MAXX / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004304813 Incident Date: Oct, 13 2004
Consumer's City: OOLITIC Consumer's State: IN
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: MALIBU MAXX Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Equipment:electrical:anti-theft devices
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G1ZU648X4F Date added to File: May, 25 2021
Date Complaint Received: Oct, 23 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 26 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 5 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a 2004 malibu maxx, new not used. the second day i drove it, it sputtered a little as i was driving down the road. on october 14, i filled the car with gas and within 1 mile, the car stalled out 4 times. i initially thought i had purchased bad gas, and my husband called the dealership. they came and picked it up with a wrecker. at this time, the car had less than 800 miles on it. they called me the next day and said it was my anti-theft system and they had to reprogram my key but it was fine now. i picked it up and before i made it home, it stalled out again. i got it home, my husband called the dealership and we took it back. on the way back it stalled out 2 more times and started sputtering like it wanted to stall out again. to date (october 24, 2004), i still do not have the car. i spoke with mike andrews (the sales manager) and discussed possibly exchanging for a new vehicle and he refused. i then called chevrolet in detroit (4 days ago) and she called the dealership and they said they had to replace the gas tank because there was a leak between the filler pipe and the tank and "fuel was leaking where it shouldn't". they said i should have it back by friday (october 22). the service department is now saying there is a service bulletin out on it and they had not recieved the fuel tank yet and it could be monday or tuesday of next week before i get it back. *ak