Consumer Complaint Detail

FORD / CROWN VICTORIA / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004304904 Incident Date: Oct, 23 2004
Consumer's City: GARLAND Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: CROWN VICTORIA Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:master cylinder
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FALP74WXVX Date added to File: May, 25 2021
Date Complaint Received: Oct, 24 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 10-24-04 our vehicle had this problem as descriped on your website. ford refuses to cover. make: ford model: crown victoria type: any year: 1997 recall number: 98i001000 summary: this is not a safety recall in accordance with federal regulation 573. however, it is deemed a safety improvement campaign by the agency. ford is initiating an owner notification program for owners of certain 1995-1997 crown victoria model vehicles with police, taxi, and commercial fleet packages and town car vehicles with the livery package. these vehicles may have insufficient clearance between the brake line and the underbody front floor pan assembly which could cause wear of the brake lines. consequence: this could lead to brake fluid loss for the rear brakes and, potentially, increased stopping distances. remedy: dealers will inspect the brake lines for wear, install two new tube bundle clips, and check the brake lines for proper clearances. if the brake lines are worn, the damaged section of the brake line will be replaced. notes: note: ford has decided to conduct a safety improvement service campaign to inspect the brake lines without charge. owners can contact ford at 1-800-392-3673. http://www-sa.dot.gov/cars/problems/recalls/results.cfm. *ak