Consumer Complaint Detail

HONDA / CIVIC / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004305063 Incident Date: Aug, 17 2004
Consumer's City: HUMMELSTOWN Consumer's State: PA
Vehicle Transmission Type: MAN Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: CIVIC Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Air bags:frontal:sensor/control module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JHMEJ6579VS Date added to File: May, 25 2021
Date Complaint Received: Oct, 26 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In december 2002, we replaced the air bag sensor/control module in our 1997 after the srs warning system light activated and the computer confirmed the problem. less than two years later, the same problem recurred (august 2004), and american honda is refusing to replace the part ($400+) because the one-year warranty has expired. it took nearly 95,000 miles for the first unit to fail, and less than 20,000 for the second one to fail. this is my third and, will be my last, honda.*ak