Consumer Complaint Detail
FORD / MUSTANG GT / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004305074 | Incident Date: Oct, 24 2004 |
| Consumer's City: MIDLOTHIAN | Consumer's State: VA |
| Vehicle Transmission Type: MAN | Manufacturers Name: Ford Motor Company |
| Model Name: MUSTANG GT | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Oct, 26 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: (1) events leading up to the failure: ford poorly designed an intake manifold so that the coolant running through it actually eats away the plastic. *ak (2) failure and its consequences: the intake cracked and sprayed coolant throughout the engine bay. this rendered the car undriveable. (3) what was done to correct the failure: nothing was done to correct the failure. ford has a program (97m91) wherein when the part fails(regardless of mileage), the dealership will repair it at no cost to the customer. this program stated that it was covered from 7 years of the start of the warranty of the vehicle. my intake manifold failed at 7 years and 59 days with only 23000 miles on the car. |