Consumer Complaint Detail

MERCURY / SABLE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004305107 Incident Date: Oct, 24 2004
Consumer's City: Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: SABLE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MEFM50U42A Date added to File: May, 25 2021
Date Complaint Received: Oct, 26 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2002 mercury sable vin # [xxx]. the automatic transmission slips badly when going from first to second gear. i have been trying to get the dealer, fairfeild lincoln mercury, 6065 dixie highway, fairfeild ohio, 45014, to repair the problem since 11/17/03 with no result. on october 25, 2004 i pulled out in traffic and was almost struck when the vehicle failed to shift and accelerate through the intersection. the transmission fails to shift and the rpms maxed out. the vehicle simply coasted through the intersection and the other vehicle was able to narrowly avoid hitting me. on the three occasion (which i can document) the dealership said they drove the vehicle and could not duplicate the failure and thus they could not repair the vehicle.*ak information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr