Consumer Complaint Detail

CADILLAC / CATERA / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004305146 Incident Date: Feb, 05 2004
Consumer's City: NEWNAN Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: CATERA Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: W06VR52R9WR Date added to File: May, 25 2021
Date Complaint Received: Oct, 27 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 05 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased 1998 cadillac catera 2/06/04. 64,546 miles. water pump failed as we arrived home with vehicle. selling dealer sent vehicle to his local cadillac dealer, capital cadillac for repairs. water pump was on recall. *ak when water pump failed it damaged the main belt and caused it to come off disabeling power steering and other equipment powered by belt. engine briefly overheated while stopping. cadillac dealer replaced water pump on campaign 02041 and secondary air injection hose - campaign 01037. the failure does not mention 02018. car has leaked coolant every since the dealer returned the car to us. the water pump damaged the engine. we want cadillac to repair or replace it. cadillac cs will not communicate in writing, stating they only discuss orally. cadillac has refused to assist or give out any information related to similiar problems.