Consumer Complaint Detail

WINNEBAGO / JOURNEY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004305758 Incident Date: Jun, 17 2004
Consumer's City: SUN CITY CENTER Consumer's State: FL
Vehicle Transmission Type: Manufacturers Name: Winnebago Industries, Inc.
Model Name: JOURNEY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:heater core
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4UZAAHBVX2C Date added to File: May, 25 2021
Date Complaint Received: Oct, 18 2004 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jun, 16 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Complaint received via e-mail. " while driving on interstate 81 with the on board generator on, we noticed a foul odor coming into the coach. shortly after a loss of coolant the dash light came on. when i opened the hood i found the heater core had sprung a major coolant leak which was spraying hot coolant onto the hot generator. i later learned this situation has everything necessary to start a fire. winnebago and the company that built the heater core will not assist in any way with this major expensive repair. other journey owners i have encountered in different camp grounds have had similar problems with the heater core. i feel winnebago should share some responsibility both from a negligence as well as a potential very dangerous condition existing from poor quality control. the part is $75.00, but the entire front end of the coach has to be removed in order to reach the heater core. the repair will be in the thousands.*jb