Consumer Complaint Detail

FORD / EXPLORER / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004306280 Incident Date: Oct, 21 2004
Consumer's City: LOS ALTOS Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cables
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Nov, 14 2004 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving vehicle suddenly accelerated uncontrollably. the consumer applied the brakes and pedal went to the floor. the vehicle continued to accelerate with speed. the consumer was able to maintain control of the vehicle, pulled over, and turned the vehicle off. the consumer had the vehicle towed to the dealer for inspection, and the mechanic determined that the speed sensor cable needed to be replaced. *ak the consumer was entering a ramp when the vehicle had taken off very fast. the consumer felt the experience was like the cruise control had taken over. the consumer stated that her foot was all the way down on the brake pedal . the consumer managed to slow the vehicle down, veered off of the highway, shifted the gear to park with the vehicle still moving, then applied the emergency brake with only seconds to spare. *sc