Consumer Complaint Detail

HYUNDAI / SANTA FE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004306888 Incident Date: Oct, 22 2004
Consumer's City: HOLDEN Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Hyundai Motor America
Model Name: SANTA FE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KM8SC73D33U Date added to File: May, 25 2021
Date Complaint Received: Oct, 29 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 12 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 10/23/04, my 2003 hyundai santa fe with 21,600 miles, began to experience a very low idle and then stalled out each time i had to stop at a stop sign or a stop light. i could start the vehicle without a problem each time but as soon as i would shift into "drive", the car would repeat the low idle/stall out process and i could not move the car an inch. the car had to be flatbed towed to the dealership. the dealership said they drove the car and hooked the car up to the computer but could not duplicate or find a reason for the problem. on 10/29/04, two days after i picked the car up from the dealership with a clean bill of health, the exact same scenario occurred again and the car was again flatbed towed to a different dealership to try to get another mechanic's view of the situation. they also could not duplicate the problem and nothing was found wrong with the car. i am unable to rely on this vehicle but am frustrated that 2 different hyundai dealerships cannot seem to discover the problem. they keep telling me "there is nothing wrong with the car".*jb