Consumer Complaint Detail

VOLKSWAGEN / JETTA / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004306915 Incident Date: Oct, 30 2004
Consumer's City: Consumer's State: 00
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWWL81H1VM Date added to File: May, 25 2021
Date Complaint Received: Oct, 30 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 25 1997
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 1997 jetta was purchased new in august 1997 in canada. in 1997, the electric moon roof and the electric window had intermittent fault of not operating and were fixed. however after the warranty period one rear electric window could not be operated locally. in oct 28, 2004 the generator was faulty and was replaced by a re-built unit at owner's cost. in oct 30, the ignition switch was replaced at the extended warranty. *jb from oct 30 to 31, 2004, an intermitent fault occurred 5 times on the panel cluster, all readings in the cluster (tachometer, speedometer, temperaure and fuel gauges) drop to zero for a short period of time and resumed normal. the dealer has not yet located the cause of the intermitent fault. if the panel c;uster were found faluty, it would be a very cost repair. the electrical system on my 1997 jetta are exceeding unreliable with a high intermittent fault. it is the responsiblity of the vwoa to pay the repair cost for such faulty electrical system.