Consumer Complaint Detail

FORD / F SERIES / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004307013 Incident Date: Oct, 21 2004
Consumer's City: HOMEWOOD Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: F SERIES Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FTRX18L4YN Date added to File: May, 25 2021
Date Complaint Received: Nov, 01 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 18 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: A few weeks back, i noticed a slight ticking sound. in checking into this, it was thought to be a lifter or rocker arm. two weeks ago while traveling on a two lane highway with the cruise control set at 55 mph, i blew the #4 plug right out of the cylinder head. the vehicle was towed to sutton ford in matteson, il, where i was quoted a price of $3668 plus tax to fix the engine. this is ludicrous! i am expected to pay this much money for a ford design issue! i can get another engine for slightly more than that! heck, i can get a decent commuter car for that much money! in researching this issue, i have found that this is a somewhat common problem with fords triton engines. i also found an alternative method of fixing the engine which only cost me $350, of which $300 was in the cost of the tools. i cannot believe that ford will not admit to this engineering design problem and assist those of us who have loyally supported them for years. i guess if people are not dying, it is just seen as an easy way to overcharge people and make extra money via their service departments!*ak