Consumer Complaint Detail

LINCOLN / TOWN CAR / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004307098 Incident Date: Nov, 01 2004
Consumer's City: NAUGATUCK Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TOWN CAR Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1LNLM82W0VY Date added to File: May, 25 2021
Date Complaint Received: Nov, 02 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 28 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While on i-84 in waterbury,ct large amounts of smoke were emitting from rear of vehicle. stopped and raised hood to find anti-freeze covering engine. had my 1997 lincoln town car towed to ford/lincoln/mercury repair shop. i was informed that the plastic intake manifold had cracked and that this is a common occurance. private passenger vehicles are not covered under the recall, however commercial vehicles are covered. other ford mo co vehicles are also having same problem. called customer assistance and was told that my vehicle is not covered and to proceed with the $1100 repair and save this bill in the event of a future recall which will entitle a refund. ($750 parts,labor $350 plus taxes). car is currently in repair shop.*ak