Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004307105 Incident Date: Oct, 31 2004
Consumer's City: FRIENDSWOOD Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Nov, 02 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 27 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In june 2004 while driving in a rainstorm on the highway serpentine belt on my 1998 chrysler town and country broke. it was replaced. in july of 2004, while driving on a wet street, the serpentine belt came off. it was put back on. on oct 8,2004, while driving in the rain, the serpentine belt came off, it was put back on along with the tsb shield recommended in 1999 by chrylser to prevent the belt from coming off in the rain. on nov 1, 2004 while driving in the rain, the belt came off. chrysler put it back on and charged me $43. chysler has known about this defect since 1999. no effort has been made to come up with a permanent solution. allen samuels dealership in webster, tx sees 3-4 minivans come in with this problem each time it rains.*ak