Consumer Complaint Detail

DODGE / STRATUS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004307140 Incident Date: Aug, 10 2004
Consumer's City: WEST CHICAGO Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: STRATUS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B3EL36X82N Date added to File: May, 25 2021
Date Complaint Received: Nov, 03 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 28 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I recently purchased a used 2002 dodge stratus se. i purchased this car with 35,000 miles and everything appeared in order. suddenly one day a loud clicking noise started coming from the driver's side front wheel when the brakes were applied. i brought the vehicle in for a brake inspection for the clicking noise and was told that the driver's side rear roter was warped. i explained that the noise was emanating from the front end. the repair shop stated that the noise originated in the rear roters and traveled through the frame to the front end.the rear roters were recut. a few days later the noise returned. i called the repair shop back and related that the noise was still coming from the front end. i was told that this shop has seen numerous stratus's and many have this same problem. the repair shop does not know what the problem is and to take it to a dealership. additionally,after the clicking noise was discovered i expirienced the brakes locking up twice. the abs does not seem to be working. the vehicle is out of warrenty now and the dodge dealership i spoke with stated that they could fix the clicking noise and the abs problem for $1500.00 a search of your data base revealed numerous complaints concerning a similiar front end noise and abs failure. if there are so many complaints concerning this vehicle's system then why isn't a recall being initiated. or does it take a fatality to get this problem addressed.*ak