Consumer Complaint Detail

JEEP / LAREDO / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004307166 Incident Date: Oct, 31 2004
Consumer's City: SCOTTSDALE Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: LAREDO Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GX48S12C Date added to File: May, 25 2021
Date Complaint Received: Nov, 03 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 27 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I've had two incidents where i had problems with the rotors on this car. 1st incident was 8/02 at 8,700 mile & now 11/04 at 17,242 miles. each time as driving i would apply the brake a steering wheel would shake. i brought the car to the dealer and each time they informed me that there was not a problem with rotors being a defective, but they warped due to my driving habits. how would they know my driving habits. i've had several cars in my lifetime and never had these problems. i also had a problem with the fuel injection. it was also repaired by the dealership. i contacted chrysler customer service and they were not helpful. claims that it's not a defect and he said that the rotors can warp after just one trip. i really doubt that. he was extremely rude. i guess with this type of vehicle it's going to be customary to have these repairs done after 8,700 miles.*ak