Consumer Complaint Detail
FORD / EXPLORER SPORT TRAC / 2004
2 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004307202 | Incident Date: Oct, 27 2004 |
| Consumer's City: SACRAMENTO | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER SPORT TRAC | Model Year: 2004 |
| Vehicle Involved in a Crash: Yes | Component's Description: Seat belts:front:retractor |
| Vehicle Involved in a Fire: No | Persons Injured: 2 |
| Vehicle's VIN#: 1FMDU77K64U | Date added to File: May, 25 2021 |
| Date Complaint Received: Nov, 04 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Feb, 07 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: October 28, 2004, motor vehicle accident, chain reaction 3 vehicle, i was at full stop with foot on brake. vehicle behind me stopped, next vehicle did not stop, pushed vehicle behind me into and under the driver side rear of my vehicle. bumper damage, truck bed twisted several inches, etc. my seat belt did not hold/catch or stop my forward movement. i was thrown into the steering wheel and then snapped back, injuring my head, neck, mid and low back, i had numbness and tingling bilateral lower extremities, and bilateral upper extremities. i also experienced severe muscle spasms neck and mid back. i hit the steering wheel hard. the air bag did not engage. passenger seat belt engaged and protected my passenger. i was taken to an emergency hospital, c-spine/backboard, neck and back spasms, lots of pain, tingling bilateral arms and legs, etc. now unable to work, unknown time due to neck and back injury. i am an er nurse. if my seat belt had held me, i would probably be at work right now and not writing this complaint. your question of number of failures: the belt catches about 1 in 30 or more attempt to get it to hold/catch. i am awaiting a scheduled mri of my spine, and will be following up with a neurologist. the seat belt has not been repaired at yet and remains faulty. *ak |