Consumer Complaint Detail

LINCOLN / TOWN CAR / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004307287 Incident Date: Oct, 21 2004
Consumer's City: TAMPA Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TOWN CAR Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1LNLM82W2TY Date added to File: May, 25 2021
Date Complaint Received: Nov, 05 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 17 1996
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Service manager stated that the intake manifold "blew" while checking engine rpm , resulting in loss of coolant and engine failure. further stated that his facility had replaced 30 defective plastic intake manifolds so far this year , 16 since april. he indicated that ford motor will replace at no cost to taxicab , police,and ford thunderbird owners , but not to individual out of warranty owners. cost to replace by the dealers book including labor $1241.00 design defect : intake manifold in replacement part changes the front coolant transfer section with metal section instead of plastic. rear section that transfers coolant also is not changed ,remains plastic. when is projected failure of rear plastic coolant part as this vehicle only had 59,126 miles on the odometer at the time of failure. ? i have retained the defective intake manifold and have documented with photo graphs the defective section with replacement part labels. *jb