Consumer Complaint Detail

FORD / EXCURSION / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004307325 Incident Date: Nov, 05 2004
Consumer's City: Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: EXCURSION Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Seat belts
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMNU40F42E Date added to File: May, 25 2021
Date Complaint Received: Nov, 06 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 28 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My husband was buckling our 3 year old in her car seat in our 2002 excursion and the seat belt detached from the frame of the car. left 2nd seat: seat belt bolt (location-retractor attached at frame) was either not properly tightened, locked tight improperly applied or nut is ill-fitting causing nut to separate from bolt, possibly related to pivoting retractor design. seat belt detached at retractor and became unusable. fortunately discovered while car parked and buckling child into booster seat. if accident would have occurred prior, seat belt would have separated and failed, and child would have been injured or killed! locktight was re-applied and nut was re-attached to bolt at proper torque. *jb