Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004307367 Incident Date: Oct, 31 2004
Consumer's City: COON RAPIDS Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Structure:frame and members:underbody shields
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWSD29M3YM Date added to File: May, 25 2021
Date Complaint Received: Nov, 07 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 19 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While parked, panels located under engine and side protectant pieces, became unattached. dealership tried to blame on driver- which isn't true, as the car was not driven in three days - all panels show fatigue, and some odd-cracking damage. second repair shop show demonstrated weak screws, cracking along mouting points, and the bumper becoming unattached. including damage to the screws themselves, with premature rusting, and the screw's heads completley falling off. while being towed to dealership, all panels became detached. (3 pc system) this is a certified-used vehicle - org. from il sold in mn. vehicle was in dealership that week for oil change, dealership reported no problems - however after the fact, the car was parked in a garage. vw will not stand behind their product as they feel that it was not caused be the scews malfunctioning, but by "added and unknown stress increases.*ak