Consumer Complaint Detail

DODGE / STRATUS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004307378 Incident Date: Nov, 06 2004
Consumer's City: FORDS Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: STRATUS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B3EL36X72N Date added to File: May, 25 2021
Date Complaint Received: Nov, 07 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 09 2002
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1st occurree was shortly after purchasing the vehicle. engine light came on, needed new egr valve. after full inspection of vehicle on a very bright day i found slices in side walls of two tires and the door panel drivers side was broken. car brought to dealer, said to have ordered parts and replaced tires. tires not replaced. few weeks later, front tire blow out. major ordeal with dealer and warranty company to be re-imbursed. shortly after that car became very sluggish, check engine light came on and an odor or burning rubber was present. brought vehicle to dealer was informed the soleinoid to transmission was cligged andwas replaced at my cost. two weekes later the entire transmission went vehicle had 58,000 miles. had vehicle towed to a dealer close by to have repairs completed, place of purchase dealer stated noone works on our vehicles. car transported and transmission replaced. next after transmission was replaced, same problem occurred and vehicle became disabled, results a speed control sensor in transmission was replaced at my cost out of pocket. again just yesterday, vehicle became disabled, towed to dealer now awaiting disposition. *ak