Consumer Complaint Detail

FORD / MUSTANG GT / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004307394 Incident Date: Sep, 03 2004
Consumer's City: SOUTHWEST HARBOR Consumer's State: ME
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MUSTANG GT Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FALP42X6VF Date added to File: May, 25 2021
Date Complaint Received: Nov, 07 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 14 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving in a 55 mph zone, i attempted to set my cruise control. i did this successfully. however, about 5 minutes later, the car began to slow down as if the control was disengaged. after i realized this, i pumped the brakes to disengage the c/c. it took several attempts of pumping the brakes to release control. once done, i was too paranoid to try using the c/c until recently. i decided to try it with no traffic around in a 35 mph zone on a straight away. the cruise control simply would not engage. i took it to an ase certified shop in ellsworth, maine to have the problem diagnosed. the shop said it was a relay that was burned out. the relay was replaced at a cost of 48 dollars for parts and labor. after replacing the relay, the c/c still does not work. i am more concerned with the sudden slow down and non-release of speed control to the driver than with getting my c/c to work again, but i would like to know what is to be done about this. especially since it happened on a maine highway in heavy traffic. thank you.*ak