Consumer Complaint Detail

CHEVROLET / MALIBU / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004307422 Incident Date: Nov, 04 2004
Consumer's City: ALABASTER Consumer's State: AL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: MALIBU Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition:anti-theft:control module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G1NE52M9VY Date added to File: May, 25 2021
Date Complaint Received: Nov, 07 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 1996
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am submitting this complaint for my mother. her 1997 chevrolet has had two instances of problems with the anti-theft controller. both occurrences has required major work at the dealership in order for her car to start. the first time this occurred was a couple of years ago, and after paying almost $400 the dealership appeared to have fixed the problem. now once again this same problem has occurred and cost her another $400. it's only been a couple of years between the two instances. i feel based on the number of instances that this is a defect and that she should not have to continue to pay every couple of years to fix this on-going problem with the malibu. i too think she should be reimbursed by gm for this defect.*ak