Consumer Complaint Detail

INFINITI / INFINITI / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004307444 Incident Date: Oct, 29 2004
Consumer's City: CHAPEL HILL Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: INFINITI Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JNKCP11A1YT Date added to File: May, 25 2021
Date Complaint Received: Nov, 07 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 23 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This car (infiniti g-20) was purchased on march 25 th of 2000 with 67 miles on it. on april 24, 2000 with a mileage of only 1,632 miles, it needed to be jump started. it was taken to the dealership and i was told that the battery needed to be replaced. on july 14th, 2000 the car (8,221 mileage) would not crank again. i was informed by the dealership that the keys needed to be recoded. on may 5th, 2001, the car (22,574 mileage) would not crank again and the tow truck driver placed the gear in neutral and it started. the dealership could not duplicate this failure. on june 28th, 2002 (45,367 mileage), the battery was replaced for the second time by the dealership. on november 13th, 2003 the car would not crank. it was taken to the dealership on november 15th and the starter was replaced (71,000). during this visit to the service department i was engaged in conversation with the business manager and the sales manager approached us. i informed him of all the problems and his only comment was that up until now, everything was under warranty so i shouldn't complain. on october 19th, 2004 the car would not crank. it was taken to the dealership on october 20th (86,345 mileage) and corrosion on the positive teriminal of the battery was cleaned off. on october 23rd, it would not crank once again. i took it to the dealership and left it for 3 days. they were unable to duplicate the problem. i was told that there wasn't anything they could do until a part failed. the last time it would not crank was october 30 th of 2004. now it will either have to be jump started or if it sits a few minutes after failing to crank, it will then crank.*ak