Consumer Complaint Detail

CHRYSLER / SEBRING CONVERTIBLE / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004307494 Incident Date: Nov, 08 2004
Consumer's City: GOOSE CREEK Consumer's State: SC
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: SEBRING CONVERTIBLE Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights:concealment devices
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3C3EL55H5TT Date added to File: May, 25 2021
Date Complaint Received: Nov, 08 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 06 1996
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: (1) headlamps not illuminating sufficiently. (2) the material used in the lenses for the headlamp assemblies on my 1996 chrysler sebring convertible have yellowed and fogged over to the point that the illumination factor has decreased to a totally unsafe level for night driving. this could result in failure to see hazards in time to circumvent. (3) notified daimler chrysler of this condition and it's safety impact. this condition should not occur on a major piece of equipment such as the headlamps. their response was basically that they have no liability or responsibility to correct this problem. they informed me that i should replace the headlamps at my expense. the current cost for a single headlamp is $335.00 ea. i have the email correspondances that we have sent to each other if you need them. as of now this vehicle is not used for night time operation. i cannot afford to spend almost $700.00 to replace these headlamps. this type of equipment is required on all vehicles and is considered to be safety equipment.*ak