Consumer Complaint Detail

MERCURY / MARQUIS / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004307648 Incident Date: Jun, 14 2004
Consumer's City: QUINCY Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MARQUIS Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Steering:column
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Nov, 09 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 02 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: After parking the car on the side of the road, i got back in and the steering column wouldn't take the key. it wouldnt turn forward or backward just would fit in the keyhole. steering column had to be fixed after i had the car towed. the car (2003 mercury grand marquis) was 6 months old with 6,000 miles on it. the dealership said they had this problem in the mercury sables but not the marquis. *ak