Consumer Complaint Detail

GM PRODUCTS / GM PRODUCTS / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004307650 Incident Date: Jul, 12 2004
Consumer's City: BRYAN Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: GM PRODUCTS DIV. GM CORP.
Model Name: GM PRODUCTS Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNDX03E5VD Date added to File: May, 25 2021
Date Complaint Received: Nov, 09 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 23 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a used 1997 chevy venture van in december 2001. the van is great, except for the automatic sliding door. shortly after purchasing the van, the motor on the door went out. i had it replaced in 2003. towards the middle of 2004, the door would shut but not latch. therefore it would open will the van was in motion. the door is too heavy for my children to open themselves without the automaic opener on. i called the dealership to ask about getting this fixed, because it is a safety issue. they told me that it would cost me for them to fix it, even though there once was a recall for the same problem. i am afraid that someone will get hurt if i do not get this fixed. no one contacts me when there is a recall. i need help. please fix these doors!*ak