Consumer Complaint Detail

JEEP / WRANGLER / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004307739 Incident Date: Oct, 13 2004
Consumer's City: GLENDALE Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: WRANGLER Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Nov, 10 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have had the vehicle for 5 months. appr 4 weeks ago my automatic shifter was stuck in park. after a total of 4 days at the dealership they replaced the entire shifter assembly. 2 weeks later the vehicle died on the side of the road stranding my family 130 miles from home. it was decided by the dealership that there was a blown fuse caused by an electrical short of some kind. after an entire week at the dealership they replaced the main computer and some misc. wiring (all warranty work). the day after i got the vehicle back it died again, this time stranding my family 90 miles from home. the dealership says that there's still a short causing the fuse to blow. after another week at the dealership they replace a wiring harness that they say is bad. again it is covered under warranty. the day that i drive home with the vehicle my brakes go out. the vehicle was towed back to the dealership for repairs to the braking system. while it was at the dealership for repairs the fuse blows again. this time they say that another wiring harness is bad and that this time they will not warranty it. i fail to see how they could perform warranty work to solve this problem twice and then decide that they will no longer warranty it. *jb