Consumer Complaint Detail

SATURN / SC1 / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004307755 Incident Date: Nov, 10 2004
Consumer's City: ADELANTO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SC1 Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G8ZH1272TZ Date added to File: May, 25 2021
Date Complaint Received: Nov, 11 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 14 1996
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: After about 70,000 mi i noticed transmission would not go into reverse after it heated up (about 50+ mi on fwy). a transmission shop told me that saturns have a problem with the "valve body". i had it replaced and it cost about $350. about 20,000 mi later i started having the same trouble again. it wasn't that bad at first so i did not have it looked at until recently (mi at 150,000) i took it to the saturn dealership in palmdale, ca. in talking with the service rep i was told that saturn had originally told repair technicians to replace the upper portion of the valve body and then they found out that was not fixing the problem so now they are recommending to replace the complete valve body, which i had done at a cost of about $1,100. saturn knew about this problem, i know people who have had the same problem. what if i was making a three point turn and could not get it into reverse to get out of the way of oncoming traffic (i can think of several other safety related examples). my question is this, why has this problem not had a safety related recall? is there some way i could get reimbursed for the approximately $1500 i have had to spend on repairs? the old part is not available. *jb