Consumer Complaint Detail

NISSAN / MAXIMA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004307771 Incident Date: Jun, 29 2004
Consumer's City: SAN ANTONIO Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: MAXIMA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Structure:frame and members
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JN1DA31D22T Date added to File: May, 25 2021
Date Complaint Received: Nov, 11 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 14 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 6/30/04, took my vehicle in to my local dealer for a noise coming from the front end of the car. it sounded like the strut was broken or bottoming out. dealer also thought it was a strut, and after putting two strut assemblies on the car, the problem was not resolved. since then, this dealer and another dealer have replaced lower control arm, rack and pinion, cradle, and numerous bolts trying to fix the problem. nissan dealer technical services and a nissan engineer have inspected the vehicle. nissan engineer has pinpointed the noise to the frame of the car. i have been told that there are supports or braces within the frame that may have broken. this vehicle has never been in an accident, so any problem within the frame are a result of defect caused during the manufacturing of the frame. *jb