Consumer Complaint Detail

MICHELIN / 27580R22.5 / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004307806 Incident Date: May, 28 2004
Consumer's City: PORT ORANGE Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: MICHELIN NORTH AMERICA
Model Name: 27580R22.5 Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:sidewall
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Nov, 11 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 11 2000
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 5 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2000 coachmen motorhome which came with michelin xrv tires on it. specifically 235/80r 22.5. i have had one tire blow out while driving and another tie was discovered to have what appeared to be a "wide ply gap" on the sidewall so i removed it. on the first tire, which blew out, i called michelin and they were immediately defensive. even though i was nice the lady didn't like my persistence and hung up on me. the michelin call center told me that 70% of motorhomes are overloaded and that mine was probably overloaded also. she referred me to a dealer in salt lake city. i went to a dealer who had the michelin rep look at it. he said it was the result of an impact but he gave me a $100 credit. in august i found a bubble on another tire and took it to a goodyear dealer who said it looked like a wide ply gap and referred me to a michelin dealer in the area. that dealer looked at it and said he see this frequently and advised me to get these tire off my rv asap. i could not replace it as he had quit stocking the tires because they were so bad. i called michelin and got the same 70% overloaded story a few months later and was referred to a local dealer. this tire had not blown out so i knew i would get the tire replaced as a manufacture defect. with no indication of any impact on the sidewall of the tire the new michelin dealer told me it was a result of impact. i objected and he got hostile. as he helped me put the tire back in the rv he smashed his finger severely: ). that what he gets for lying! i talked to a motorhome dealer and he told me of the problems in the industry with michelin xrv tires so, i want them all replaced. *jb