Consumer Complaint Detail

NISSAN / CREW / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004307840 Incident Date: Nov, 07 2004
Consumer's City: BROOKLYN Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: CREW Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5N1AA08B64N Date added to File: May, 25 2021
Date Complaint Received: Nov, 12 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 17 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a 2004 nissan armada on june 18,2004. this is my third nissan vehicle. in august, i started feeling that, when braking, my car violently pulls to one side, and steering wheel shakes. i couldn't believe that my brakes were bad after only 2000 miles. also, my front windows squeak and do not go up smoothly. after bringing the car in for service, they told me that my rotors were warped. the rotors were cut and new brake pads installed. (bay ridge nissan invoice #174068 sept. 17,2004). they also replaced 2 window regulators. on nov 8, 2004 at 3750 miles my brakes failed completely. i was stopped at the light when all of a sudden my pedal went down to the floor. when i pulled up and tried to stop, all i heard was metal on metal noise and the car won't stop. when i brought the car to the dealer, i was told that this is a ongoing problem. after they checked the computer, i was told that my power brake booster failed. (bay ridge nissan nov. 8,2004). originally, i was told that the part is on local backorder, but week later they notified me that it is on national backorder, and nobody knows when i'm getting my car back. every mechanic tells me that there is a problem with brakes on these trucks, and nobody knows how to fix it. even after this problem is fixed, i don't feel safe driving this truck. if the same problem occurs on the highway, i would not be able to stop the truck. nissan customer service was useless and cannot provide any solutions. *jb