Consumer Complaint Detail

MAZDA / MPV / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004307853 Incident Date: Nov, 09 2004
Consumer's City: COLORADO SPRINGS Consumer's State: CO
Vehicle Transmission Type: AUTO Manufacturers Name: Mazda Motor Corp.
Model Name: MPV Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Nov, 12 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Shifting was "clunky" since we bought the car in march of 2002. had dealer look at problem in oct 2004 and they "reflashed" (rewrote the computer code) on the tcm: transmission control module. this seemed to help for a day, then the abrupt shifting returned. on nov 10, 2004, the transmission failed completely, unable to go into gear at all. i was traveling at 55 mph on a highway, it shifted out of gear, and would not go back in. i was left without power to the wheels in the middle of the road. dealership replacing transmission under waarranty. *jb